Most Promising New Data Technologies to Gain Traction in 2017

With 2016 in the rear view mirror, we look back at a mixed year for data analytics in terms of adoption and optimization. This past year, companies opened up to advanced analytics techniques yet still struggle to act on them. 2016 saw a large shift towards productized analytics solutions over service-based delivery models, as both [...]

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Predictive Sales is Changing the Game

You’ve probably heard the term ‘predictive sales’ or ‘predictive selling’. What is predictive selling, and what can it do for your business? There’s change afoot – change that will impact the very core of how we do business. That change is predictive selling. We’ve dipped into the topic before, talking about the basics of predictive [...]

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January 4th, 2017|Customer Analytics, Marketing Analytics, Big Data, CPG, Retail, Travel & Hospitality|

Actionable Customer Profiles and the Perfect First Impression

You have seven seconds to make clients want to do business with you. What will you say to grab their attention? Few things are more pressure-packed than the initial sales contact. Competition is high; creating the right first impression can make or break the opportunity. Fortunately, organizations have a powerful impression-crafting tool at their disposal [...]

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December 12th, 2016|Big Data, CPG, Retail, Travel & Hospitality|

The Line Between Etailers and Retailers is Blurrier than Ever

Both virtual and physical retailers are adopting an omni-channel approach by merging offline, online, and mobile capabilities—all with the aim of creating a seamless experience for shoppers. The past two years have seen their fair share of hype about the line between online retailing and brick-and-mortar selling becoming increasingly blurred. And this trend isn’t over [...]

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November 30th, 2016|Marketing Analytics, CPG, Retail|

Never Send a Human to do a Machine’s Job

CPG companies have not been feeling the love in the past decade. In their heydays, they used to set the benchmark for analytics that other industries would follow. CPG companies used to be the leaders in understanding consumer behavior, anticipating shifting consumer trends and generating actionable insights, all of which translated into superior business and [...]

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November 15th, 2016|CPG, Retail|

How CMOs Can Turn Analytics into their Secret Weapon

True consumer connection has always been a key aspect of marketing, but because the industry is changing quickly, consumers are looking for more than just an emotional connection to a brand. While the emotional connection is foundational, it’s also elusive. Analytics provide the data and statistics needed to more accurately measure audience reach. Nearly every [...]

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November 15th, 2016|Marketing Analytics, Big Data, CPG, Retail, Travel & Hospitality|

Seven Ways Artificial Intelligence Is Changing Your Business and Your Customers

Artificial Intelligence (AI) has already made its mark in areas like technology and manufacturing. But it’s also changing how customers interact with brands. Technology has progressed by such leaps and bounds that we have computers that untangle spoken language, recognize faces, and even turn down our thermostat when we're away from home. But what does [...]

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October 6th, 2016|Big Data, CPG, Retail, Travel & Hospitality|

The Three-Pronged Approach to BI and Data Management Strategy

You can have data without information, but you cannot have information without data. - Daniel Keys Moran Data has become the engine oil for every company, and analytics the combustion engine. In order to exploit the true potential of data, it is imperative for organizations to understand the value data brings to the table and [...]

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October 6th, 2016|Big Data, CPG, Retail, Travel & Hospitality|

How to Resurrect a Dead Zombie Lead

Every company has them: dead and dying sales leads that no one talks about. But you can bring these leads back to the land of the living (and buying). There’s a crowd that you never see. Just waiting, waiting, in the darkest reaches of your CRM. No, they’re not sci-fi monsters. They might become your [...]

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October 4th, 2016|Big Data, CPG, Retail, Travel & Hospitality|

The Surprising Links Between Pokémon Go and BI

For data crunchers, Pokémon Go isn't just the hottest gaming trend since Super Mario. It's a metaphor for what a great Business Intelligence program really needs. Unless you've spent the summer utterly disconnected from the Internet, your mobile devices, and any form of television, you've probably heard about Pokémon Go. It's a video-game-meets-real-life phenomenon that [...]

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September 21st, 2016|Big Data, CPG, Retail, Travel & Hospitality|