Nishad Sharma, a Delhi-based entrepreneur, is a typical online shopper who keeps a tab on the various sales and promotional deals run by e-commerce companies from time to time. On the cool Delhi evening of February 4, he opened online fashion company Myntra’s app on his smartphone to see if there were any deals on trousers. That day, Myntra was running its Rush Hour sale in which customers could avail up to 50 per cent discount on select products. After filtering his search, Sharma decided to add a pair of UCB trousers to his shopping cart.
